C-Stores

These are simple and easy to use tips for you to use when you are recruiting new staff members. You can add your own to this list.

Letting your staff know on a regular and formal basis on how they are doing in their jobs. Here are some useful pointers to assist you in this process.

This is a more formal approach to performance review and is useful for the larger organisation.

Here are some useful tips and ideas on how to introduce a new employee into the business. The first day, the first week and the first month set the tone for the duration of their employment.

How do you provide assistance to your line managers and help them to perform better? Download this guideline and use it to assist the development and performance of your line managers.

Grievances, which may be defined as any feeling of dissatisfaction which arise from and in the course of employment, should be dealt with quickly. Generally grievances can be dealt with informally. Where this has not worked to the satisfaction of the employee he or she may institute the formal procedure.

For purposes of consistency, clarity and to ensure fair practice this Disciplinary Procedure will be used if and when necessary. It is straightforward and simple.

Discipline as defined in a dictionary starts with "a branch of instruction" and ends with "chastisement".
Discipline as chastisement or punishment is usually progressive, save in serious cases, which could lead to summary dismissal. In most cases disciplinary action will be informal, between the dealer and employee and which does not require a written record. When informal, verbal caution has not had the desired effect, or where the issue is serious, formal, written steps will be followed.

Fundamental to fair discipline are:

.... The right to a fair procedure.

.... The right to a fair decision.