C Stores :: Retail Works

Operations & Maintenance (Please register to down

Here you can find useful tools to help you in the day to day running of your store. Please register to download our documents.

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Download this document to assist you in ensuring that all your equipment within the store is maintained properly.

This is a one pager that gives the difference between the percentage of a mark up and a margin. A necessary tool if your back office system does not do this for you.

Have you got a daily, weekly and monthly housekeeping list? Here is a list of suggested generic maintenance items for you to start your own roster.

file icon Out of StocksTooltip Hits: 17

Most of us are very aware of our stock holding costs – but how many of us actually know the cost of being out of stock? Do you care – about the costs or the empty shelf?

What safety and security checks to you have? Do all your staff know them and understand them? Here is an easy reference for you to start to put these in place in your store.

file icon Shop RulesTooltip Hits: 121

Do you have clearly defined store rules for your staff? If not, here is a generic document that you can download and add or delete as appropriate to your store.

The SESA document is for fuel sites only. It makes for interesting reading in regions where there is self service…although it does provide an awareness for our forecourt attendants and clients too.

This is a detailed checklist prior to opening your store each day. You can have your store manager use it once a day or give the relevant sections to your supervisors to use daily

Store price checks. How do you keep a check on your pricing within the store? How do you know when a supplier invoices you with a different cost price  from the previous delivery? Download this document to help you manage your margins.